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A VERY GOOD HEATING & A/C CONTRACTOR THAT I WOULD LIKE TO RECOMMEND is Donnelly Heating and Air Conditioning Inc., Owners - Tom and Karen Donnelly
This is a local family-owned business that I used to replace my Heating and A/C system. The quality of the equipment, timeliness of the installation and the competitive pricing creates a heating and A/C company that is worth investigating if someone is faced with this situation.
Thanks again,
Bob Bednarcik
Dear Tom,
I just wanted to share this with you. Zach and his partner were absolutely great. They showed up on time and were very professional.
Both men kept me in the loop as to what was happening. Also, they cleaned up after themselves and answered all of our questions. Please let them know how pleased we were with their service.
Thank you again,
Sean C. Rafferty
Hi Tom:
Many thanks for the quick turnaround last week. Hopefully, the issue has been solved. In addition, I’ll be placing an order to fill my oil tank tomorrow. On Friday, several firms told me they would be dropping their prices this week to under $3.00 per gallon. It’s nice to see the price come down a bit.
Greg
TOP TWO GUYS
Tom,
Thanks you so much for sending your TOP TWO GUYS. They were the Best!
Zach was very nice, and professional. Will is also professional and quite a worker. He explained things to me when I had a question and was an all around nice guy. It was a pleasure doing business with you. I hope to spread the word.
Again, thanks,
Pat Dougherty
IMPRESSED WITH YOUR EMPLOYEES
Tom,
A note to say I was very impressed with your employees who installed my heat pump on Tuesday. They were very polite and very conscientious about the quality of their work. I also found Zach to be very knowledgeable about the technology, he really helped my understanding and was very patient with my questions.
Mike
THANKS AGAIN
Dear Donnelly HVAC,
Thanks for your quick response; you guys did a great job. I’ll be sure to call you next time I need help.
Mary Lynn
GRATEFULNESS
Dear Tom Donnelly and all,
Thank you for a great install and giving us a new thermostat. It is amazing how easy it is to program.
With gratefulness,
Harriet
YOU GOT MY SYSTEM RUNNING WELL
Tom,
The contractor they had before could never get their systems working properly & they even mentioned that they need a new system. However, we got them running well.
They really appreciate all our hard work.
Sharon
THAT IMPRESSED ME
To whom it may concern:
I would just like to drop you a note of appreciation for your serviceman named Zach. Zach came out to my house to service my Heat Pump system on 3/2/10. He was very polite and courteous; however, the thing that impressed me the most, and the thing I appreciated the most, was his expertise. He knew what he was doing; you cannot imagine how much I appreciate that. Please be sure to mention this to Zach.
Thanks Again,
Matt Reaney
GIVE EVERYONE A PAT ON THE BACK FOR ME
Tom and Karen,
I just wanted to say thanks and let you know that your guys (Zach, Adam and Brian) do great work. They were all very professional. The duct work looks great and I was impressed with the entire installation in general. I’d like to set something up to have someone come out in the fall and show me how to service the unit. (Zach said it should be serviced about 2 times a year). Can we put something on the schedule for some day in September?
Thanks again and give everyone a pat on the back for me,
Jamie
IT WAS A PLEASURE
I had a new boiler installed on 2/01/2010 and I wanted to say how great the installation team was. Brian, Adam and W were all very professional, courteous and patient, easily listening to questions and honoring requests. This was the best installation experience that I ever had with any product. I will definitely be recommending Donnelly to everyone that I know who needs Heating & Air Conditioning help.
Thanks you very much; It was a pleasure!
Edward Bergan
SERVICE WAS EXCELLENT & VERY PROFESSIONAL.
The technician came out to my home and went right to work. He had my problem identified within the first 10 minutes. He then went above and beyond by re-programming my thermostat. I would recommend Donnelly Heating and A/C to anyone.
Dan R.
OVERALL EXCELLENT EXPERIENCE working with Donnelly - they gave me an almost immediate appointment for the Oil Furnace service that I requested. A competent, courteous, professional arrived in time-and got the job done in a conscientious & thorough manner. He worked until he was done (at 6:30pm!) & cleaned up very neatly afterwards. I got the price that was quoted to me & the problem was fixed. I could not wish for any more. I will definitely use this company again and would recommend them without any reservations whatsoever.
Ralph M.
THANK YOU FROM THE FAMILY
Dear Tom and Zach,
I wanted to let you know how pleased we are with the performance of our heating unit since Zach put in the extra ventilation in our attic. Your patience with us while we worked through all the possibilities was greatly appreciated, and especially appreciated Zach working with us into an already heavily scheduled day on the 30th so he could be here while Kevin was home from work.
Thank you, thank you, and thank you!
Susan Krause
YOUR TERRIFIC SERVICE AND TEAM
Tom,
We would like to let you know how personable, professional, and positive Zach was on his initial visit here last week.
Lou and Will on their installations for the Heating and A/C units done today. We appreciate all that was done for us and would heartily recommend Donnelly HVAC for service.
Joe and Judy Devlin
TOM AND STAFF I CAN'T THANK YOU ENOUGH FOR TAKING CARE OF US THIS WINTER.
I really appreciate the new Thermostat & know it will help us with the oil bills. Thank you for taking the time out of what I know has to be a busy time for you. Thnks again.
Karen Ruble
VERY POLITE AND INFORMATIVE
Zach, the service Manager at Donnelly Heating and A/C is very polite & informative. Tom from the office was great to work with also. Tom gave me options to save some money, worked with me while pricing & scheduling of my Furnace Installation. The installers completed the Furnace replacement in one day. I did have a minor call back issue, which was responded to quickly & fixed right away. I plan to use them again & will call them to replace my upstairs Furnace in the spring!
Steven G
REGARDING MY INSTALLATION AND SERVICE
I selected Donnelly from a list of Carrier dealers. Being new to the area I had no idea whether they were good, trustworthy, or prompt. They did a fantastic job installing the equipment, returning phone calls and they provided a competitive price. I highly recommend them to anyone needing HVAC services.
Steven M
"THEY HAVE DONE SUPERIOR WORK"
Richard C.
THANKS FOR THE GREAT SERVICE
Tom,
This is Just a short note to let you know what a professional & knowledgeable employee you have in your employee Jason. He simply is the best technician I have ever dealt with in your company.
Thought you would want to know.
Joan Kritzman
SERVICE AND REPAIR
Tom,
I'd like to take this oppertuninty of wishing you and your staff a very Merry Christmas and a Happy, Healthy, and prosperouse New Year. I'd also like to express my thanks to you, Zach and Russ for the work you did in installing my Heat Pump unit. I'm looking forward to enjoying many years of comfort in its use.
Reuben Garrett
MY SERVICE APPOINTMENT FEEBACK
Hello,
I just wanted to send you a quick e-mail to let you know that my experience with your company was aver pleasant and positive one. As a homeowner, I feel it is important to let service providers know when they have provided a good customer service experience because it is so hard to come by these days. From my initials call to the very nice technician, Jim, who arrived on time (actually a few minutes early), I was pleased.
Sincerely,
Michele Ellerbe
Their service technician was at our home that afternoon & fixed the problem expertly & professionally. They also had competitive charges for the services rendered."
Unknown
YOUR WILLINGNESS TO HELP CUSTOMERS IN NEED
I wanted to write a little note to thank your company for being flexible. Today I called many other companies just by looking on line and no one was willing to help in the time frame that your company gave us to check our A/C. You have excellent customer service from the technicians who come to the customers? home to the person answering and taking the phone calls. We were using Wesley Wood who will never use again thank to your company.
Thank you again for the great service,
Liz Persons
YOUR EXCELLENT TEAM
Dear President Thomas G Donnelly, Donnelly HVAC and Zach:
I was impressed with Zach and glad he arrived early. He is an excellent technician and a professional worth having on your team. He did an excellent job in diagnosing and repairing the oil burner. It is running fine now, good as new.
Thanks for your quick response. I will definitely use your company again.
Alan Scott
A SUPERIOR INSTALLATION
Dear Tom,
Thanks very much for a super installation of our new air conditioning system and the superior service for which your company has become famous. Every promise was kept, every phone call returned and the people who represent your company are the best. If you need a satisfied customer referral, I'm your man.
Daniel J Turley, CLU
VERY GOOD
A very good Heating and A/C contractor I would like to recommend is:
Donnelly Heating and A/C Inc, Owners - Tom and Karen Donnelly
Bob Bednarcik
Project: Gas or Electric Furnace / Forced Air Heating System - Repair
In a word - outstanding. Tom Donnelly took the time to re-evaluate what was actually wrong with our heater and actually reduced the cost of our repair from an original competitors quote of $480 down to $275.00 then upon his further re-evaluation recommendation down to $127. How can you ask for better service than that? The first thing I did was contract my annual service contract with Donnelly HVAC. A long time since we've received such trustworthy and efficient service! I would recommend them to anyone.
Gus N., Coatesville
Project: Heat Pump - Repair or Service
We are in a new house and they were very Professional and thorough in explaining the type of system we had and what needed to be done.
Chester Springs
Project: Heat Pump - Repair or Service
Service was excellent and very professional. He came out and went right to work. He had my problem identified within the first 10 minutes. He then went above and beyond by re-programming my thermostat. I would recommend Donnelly Heating to anyone.
Dan R., Coatesville
Project: Gas or Electric Furnace / Forced Air Heating System - Install
Zak, the service mgr. at Donnelly, is very polite and informative. Tom in the office was great to work with also! Tom gave me options to save some money, worked with me on scheduling very well and the crew showed up when they said they would and completed the furnace replace in one day.
Did have a minor call back issue, which was responded to quickly and fixed right away!
I plan to use them again and will call them to replace my upstairs furnace in the spring!
Steven G., Glenmoore
Project: Gas or Electric Furnace / Forced Air Heating System - Repair
Excellent service. Donnelly called us within minutes of our entering the information into the Servicemagic site. A service man was at our home that afternoon and fixed the problem expertly and professionally. They also had competitive charges for the services rendered.
Phoenixville
Project: Gas or Electric Furnace / Forced Air Heating System - Repair
Prompt response and professional service.
Marcus Hook
Project: Oil Furnace / Forced Air Heating System - Repair
Overall excellent experience working with Donnelly - they gave me an almost immediate appointment for the oil furnace service that I requested. A competent, courteous professional arrived - in time- and got the job done in a conscientious and thorough manner. He worked until he was done (at 6:30 pm!) and cleaned up very neatly afterwards. I got the price that was quoted to me and the problems were fixed. Truly amazing service! Could not wish for anything more. Will definitely use this company again. Would recommend them without any reservations whatsoever.
Ralph M., Kennett Square
Project: Gas or Electric Furnace / Forced Air Heating System - Install
They have done superior work.
Richard C.
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